Exciting Changes are Coming
New technologies are coming soon to provide you with a better experience and enhance our ability to serve you.
To use these new technologies, you will be receiving a new email address (@mainecc.edu format).
You will receive an email to claim your new email account on or around Wednesday, November 13.
What To Do Next
Set Up Your New Email
Follow the instructions (sent in an email to your @smccME.edu) for setting up your new email (@mainecc.edu). Make sure you can access your @mainecc.edu email account and check to make sure it’s working.
Timelines
Through the end of the Fall 2024 Semester – Use your @smccme.edu email and login for all the accounts including email, MySMCC, Brightspace, SMCC Student App, RAVE Mobile App, and the SMCC Bookstore
Starting January 1, 2025 – Use your @mainecc.edu email and login for EVERYTHING! Keep your eye out for more info about how to set up new logins & passwords.
IT Help
We are here to help with the transition. Contact IT at 207-331-9666 or ithelp@mainecc.edu, Monday–Friday from 10 a.m.–7 p.m.
Frequently Asked Questions
Why do I need a new account?
The new account is required as part of the implementation of the Anthology Student Portal and its associated products.
What will my new email be?
Your new email will be in this format: firstname.lastname@mainecc.edu. If you have the same first and last name as another student, one of you will have a number after your name in your email address.
What is the Anthology Student Portal?
Anthology Student Portal is your gateway to Maine Community College System’s information and services. Student Portal provides convenient access to academic information, financial aid information, career placement services, and opportunities to communicate with staff and advisors.
Student Portal has menu options such as:
- Campus Info
- My Academics
What is the timeline for the transition?
New @mainecc.edu email accounts for SMCC students will be created beginning November 13. Generally, you will finish the Fall 2024 semester with your current @smccme.edu email account for most of the apps you are familiar with:
- MySMCC Student Portal
- Brightspace
- RAVE
- Student App
- Barnes & Noble Bookstore
At the start of the Spring 2025 semester, your new @mainecc.edu email address will be used for logins to all systems, including Brightspace, Rave, and Barnes and Noble. It will also be the primary means of communication with faculty and staff. To ease the transition to the Spring Semester, we are rolling out these accounts now so you will be prepared to access the new systems. We encourage you to connect with your academic advisor during pre-registration week or contact Information Technology Support (ITS) for assistance prior to the semester break.
Important: In the Spring 2025 semester, you will use your new @mainecc.edu email account for:
- A new system called Anthology Student portal, which will become available on January 6th, 2024. You will be able to use Anthology Student portal to review your student record, bills, and registration, etc.
How do I get help?
- A special help desk phone number is available to answer your questions and help you access your new account. Call (207) 331-9666 to speak with a support technician between 10 a.m.–7 p.m., Monday–Friday.
- You can also reach out to our friendly IT support team by creating a ticket via email (ithelp@mainecc.edu). They’re here to guide you through any technical challenges.
When will my current email account stop working?
Your old email account and content in it (email, calendars, Google Docs/OneDrive) will remain available until, at least, May 15, 2025. After that time, it will be turned off.
How can I move my email from my college account to my new mainecc.edu account?
Instructions for this process can be found here:
Why am I being asked for personal email, phone, and security questions as part of account setup?
Your mainecc.edu account features self-service password recovery from Microsoft 365. This information helps Microsoft verify your identity when conducting account recovery and password reset operations.
How do I transition to the new calendar?
Students will have access to their mainecc.edu calendar when they get their new email account. Student data will not be forwarded, or migrated.
Can I forward my emails from mainecc.edu to another email account?
No. As part of the security hardening of the mainecc.edu email, forwarding has been disabled.
This is primarily intended to protect us from the unintended forwarding of sensitive email outside of our protected email system, but it also helps us protect against the circular forwarding of mainecc.edu forwarding to xxxx.edu which is forwarding back to mainecc.edu.
When I try to log into my mainecc.edu email account, the login window is still branded as the college, not the community college system.
When logging into your Microsoft 365 account, you will be greeted with a branded login screen, featuring the Maine Community College System logo. Use the image below to determine if you are logging into the correct tenant.
If you are not at the mainecc.edu login window, you will need to clear your browser cache or use an Incognito/InPrivate browser session.
View the login screen you should see when trying to log into your new mainecc.edu email account.
How do I use both the mainecc.edu and college email accounts at the same time?
You cannot be logged into two Microsoft 365 tenants simultaneously from the same browser session. There are multiple ways to accomplish this using multiple sessions.
Need help? We are here for you!
IT Help: 207-331-9666 or ithelp@mainecc.edu, Monday–Friday 10 a.m.–7 p.m.