Important Update Around Student Computer Systems Transition Timing
As you likely have heard, SMCC is working on new technologies to provide you with a better experience and enhance our ability to serve you. These transitions were originally scheduled to happen this January, but have been moved to happen in early March.
What to Do:
1. Claim Your New @mainecc.edu Email Address
If you haven’t already, make sure to claim your @mainecc.edu email address. Look for an email from November in your @smccME.edu account with details on how to do this. Contact IT at 207-331-9996 or ithelp@mainecc.edu for assistance.
Why? While you won’t immediately need to use this email address, you’ll want to be ready for when you need to.
2. Use Your @smccME.edu Login
Now Through the End of the Spring 2025 Semester Continue to use Your @smccME.edu Login for:
- Brightspace
- RAVE App
- SMCC App
- SMCC Bookstore
Now Through March 3, 2025
- MySMCC
3. Starting March 17, 2025 Use Your @mainecc.edu Login to Access the MySMCC & Anthology Student Portals
The MySMCC portal will appear in a new environment but will still provide access to all the helpful information and resources you need. You’ll be able to link to the Anthology Student Portal from this page as well as view other helpful announcements, calendars, links, documents and forms.
4. Haven’t Registered for Classes?
There’s no longer a “go dark” period. Don’t wait to Register. Get the best selection of classes by registering today. Visit MySMCC or contact an advisor to register.
Registered for Classes?
You can make changes to your schedule and add/drop classes at anytime, visit MySMCC or contact an advisor to register.
5. Make Note of a “Go Dark” Period Which Will Occur From March 3 to March 16, 2025
This will allow SMCC to prepare the transition to our new systems. During this time, you will not have access to many of your frequently used functions but can contact or visit offices directly for assistance.
We are here to help with the transition. Contact IT at 207-331-9666 or ithelp@mainecc.edu, Monday–Friday from 10 a.m.–7 p.m.
IT Help
Frequently Asked Questions
Why do I need a new account?
The new account is required as part of the implementation of the Anthology Student Portal and its associated products.
What will my new email be?
Your new email will be in this format: firstname.lastname[increment]@mainecc.edu. If you have the same first and last name as another student, one of you will have a number after your name in your email address.
What is the Anthology Student Portal?
The Anthology Student Portal provides convenient access to academic information, financial aid information, career placement services, and opportunities to communicate with staff and advisors. The Anthology Student Portal has menu options such as:
- Academic Functions (Search & Register for Courses, Add/Drop Courses, Manage Your Schedule)
- Student Accounts – (Pay Your Bill, View Billing Dates, Set up a Payment Plan)
What is the timeline for the transition?
Starting March 17 2025, your new @mainecc.edu email address will be used for logins to all systems, including email, Brightspace, Rave, and Barnes and Noble. It will also be the primary means of communication with faculty and staff.
If you haven’t claimed your @mainecc.edu email address, look for an email from November in your @smccme.edu account or contact an account technician at (207) 331-9666 between 10 a.m.–7 p.m., Monday–Friday to help you set up your account.
You can also reach out to our friendly IT support team by creating a ticket via email (ithelp@mainecc.edu). They’re here to guide you through any technical challenges. Your @mainecc.edu email address will allow you to access:
- An updated “My SMCC” environment that provides access to tools and information to help you succeed. This website will link out to resources like Anthology (see details below)
- A new system called Anthology Student portal, which will become available on March 17, 2024. You will be able to use Anthology Student portal to review your student record, bills, and registration, etc.
How do I get help?
We will provide a special help desk phone number [(207)-331-9666] to answer your questions and help you access your new account.
When will my current email account stop working?
Your old email account and content in it (email, calendars, Google Docs/OneDrive) will remain available until, at least, May 15, 2025. After that time, it will be turned off.
What support and resources will be provided to students during the transition process?
Among the other support and resources that will be provided, ITS will:
- Provide how-to guides for required actions (e.g., setup MFA)
- Provide reminder emails before key events, like the migration
- Establish dedicated helpdesk phone number [(207)-331-9666] to support students who need assistance accessing their accounts for the first time
How can I move my email from my college account to my new mainecc.edu account?
Instructions for this process can be found here:
Why am I being asked for personal email, phone, and security questions as part of account setup?
Your mainecc.edu account features self-service password recovery from Microsoft 365. This information helps Microsoft verify your identity when conducting account recovery and password reset operations.
Can I forward my emails from mainecc.edu to another email account?
No. As part of the security hardening of the mainecc.edu email forwarding has been disabled. This is primarily intended to protect us from the unintended forwarding of sensitive email outside of our protected email system, but it also helps us protect against the circular forwarding of mainecc.edu forwarding to xxxx.edu which is forwarding back to mainecc.edu.
When I try to log into my mainecc.edu email account, the login window is still branded as the college, not the community college system.
When logging into your Microsoft 365 account you will be greeted with a branded login screen. Use the images below to determine if you are logging into the correct tenant.
If you are not at the mainecc.edu login window, you will need to clear your browser cache or use an Incognito/InPrivate browser session.
How do I use both the mainecc.edu and college email accounts at the same time?
You cannot be logged into two Microsoft 365 tenants simultaneously from the same browser session. There are multiple ways to accomplish this using multiple sessions.
Need help? We are here for you!
IT Help: 207-331-9666 or ithelp@mainecc.edu, Monday–Friday 10 a.m.–7 p.m.